Your satisfaction is important to us. Should you need to return an item you may do so within 14 days of receipt excluding pre-order items and sale items. You may return unused items in their original condition with tags attached, for an exchange or refund.
Used items cannot be accepted for exchange or refund. Shipping and handling fees are non-refundable.
- To return an item (s), circle the item (s) on the sales receipt you are returning
- Indicate if you prefer a credit or an exchange. If exchanging, let us know what you would like by noting the name, color, size, and quantity. Re-shipping charges will be charged to the method of payment originally charged.
- If shipping address has changed, please include proper address.
- Pack and seal return merchandise securely and include packing slip. We are not responsible for lost items, so please insure accordingly. All packages must be pre-paid - we cannot accept COD'S.
- Address for returns/exchanges to: Magnolia Charlie
209 Marine Avenue
Balboa Island, CA 92662
- Please allow 5 days after receipt of receiving merchandise for credit to appear on your statement.